Terms of service

OVERVIEW

This website is operated by Tumo Store, doing business as TS Agro (“TS Agro,” “we,” “us,” or “our”). Throughout the site, the terms “we,” “us,” and “our” refer to Tumo Store and TS Agro.

TS Agro offers this website, including all information, tools, products, and services available through this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website or purchasing products from us, you agree to be bound by these Terms. If you do not agree with these Terms, you should not access the website or use our Services.

Any new features, products, or tools added to our store will also be subject to these Terms. We reserve the right to update, change, or replace any portion of these Terms by posting updates to this page. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services to you.

1. ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are the age of majority and have given consent for any minor dependents under your supervision to use this website.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable federal, state, or local laws or regulations in your use of the Service.

You must not transmit viruses, worms, malware, malicious code, or any other technology intended to damage or interfere with the website or Service.

A breach or violation of these Terms may result in termination of your access to our Services.

2. GENERAL CONDITIONS

We reserve the right to refuse Service, cancel transactions, or restrict access to the website when permitted by applicable law.

You understand that content you submit, other than payment information, may be transmitted over various networks and may be modified to conform to technical requirements of connecting networks or devices. Payment information is handled through secure payment processing systems.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, access to the Service, or content on the website without our express written permission, except as permitted by applicable law.

Headings used in these Terms are included for convenience and do not limit or otherwise affect these Terms.

3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

All product prices, product images and product specifications are subject to change without notice. Tumostore.com does its best to be accurate, but occasionally clerical or other mistakes may occur. In the event that a Tumostore.com product is mistakenly listed at an incorrect price, Tumostore.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Tumostore.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Tumostore.com shall issue a credit to your credit card account in the amount of the incorrect price.

Information provided on this website is for general informational purposes and should not be relied upon as the sole basis for making decisions when more accurate or current information is available from primary sources.

We reserve the right to modify website content at any time. Except where required by law, we are not obligated to update all information immediately after a change occurs.

4.  PRICES AND CHANGES TO THE SERVICE

Prices for our products may change without notice.

We reserve the right to modify, suspend, or discontinue products, features, or portions of the Service at any time, subject to applicable law.

We are not responsible for losses resulting solely from a modification, price change, suspension, or discontinuation of the Service except where liability cannot legally be excluded.

5. PRODUCTS AND SERVICES

TS Agro offers cultivation, gardening, and plant-support products, which may include trellis netting, plant sticky traps, plant tags, and other cultivation and gardening supplies.

Certain products may be available exclusively online and may be available only in limited quantities.

Returns, refunds, and exchanges are governed by our Refund Policy.

We make reasonable efforts to display product images, colors, dimensions, descriptions, and other characteristics accurately. However, colors and appearance may vary depending on your device, display settings, lighting, photography, and other factors.

Product packaging, labeling, specifications, appearance, and other non-material details may occasionally differ from website images.

Unless expressly stated otherwise, photographs showing plants, gardens, greenhouses, growing environments, or other items are intended to illustrate potential product applications. Items shown for illustrative purposes are not included with a product unless specifically identified as included in the product description.

We reserve the right to limit sales or quantities of products to any person, household, geographic region, or jurisdiction when reasonably necessary and permitted by law.

Product descriptions, availability, and prices may be changed at any time without notice.

We reserve the right to discontinue any product at any time.

Any offer for a product or Service is void where prohibited by law.

6. ORDERS, BILLING, AND ACCOUNT INFORMATION

We reserve the right to accept, reject, limit, or cancel orders, subject to applicable law.

We may limit or cancel quantities purchased per person, household, account, payment method, billing address, shipping address, or order.

If we modify or cancel an order after it has been submitted, we may attempt to notify you using the email address, telephone number, billing information, or other contact information provided with the order.

We reserve the right to limit or prohibit orders that reasonably appear to be fraudulent, unauthorized, or placed for unauthorized resale or distribution.

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information.

You are responsible for promptly updating information necessary for us to process your transactions and communicate with you.

Please review our Refund Policy for additional information regarding returns and refunds.

7.  SHIPPING AND DELIVERY

Shipping options, rates, and estimated delivery times are displayed during checkout or described in our Shipping Policy.

Delivery dates and transit times are estimates unless expressly guaranteed. Actual delivery times may be affected by carriers, weather, holidays, incorrect addresses, transportation disruptions, and other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

Additional shipping terms are provided in our Shipping Policy.

8. THIRD-PARTY TOOLS AND SERVICES

We may provide access to tools, applications, payment processors, shipping providers, or other services operated by third parties.

We do not control all third-party services and cannot guarantee their continuous availability or performance.

Your use of third-party services may also be subject to the applicable provider's terms and privacy policies.

We may add new features, tools, integrations, or services in the future, and such additions will also be subject to these Terms where applicable.

9. THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

We are not responsible for the content, accuracy, policies, security, availability, products, or practices of third-party websites that we do not control.

Before entering into a transaction with a third party, you should review that party's terms, privacy policies, and business practices.

Questions concerning products or services purchased directly from a third party should be directed to that third party.

10. USER COMMENTS, REVIEWS, FEEDBACK, AND SUBMISSIONS

If you submit reviews, comments, photographs, suggestions, ideas, feedback, or other materials to us, you represent that you have the right to submit that content.

You agree that your submissions will not violate the intellectual property, privacy, publicity, contractual, or other rights of another person.

You may not submit unlawful, defamatory, abusive, obscene, fraudulent, misleading, malicious, or harmful content or content containing malware or malicious code.

You may not impersonate another person or use false information to misrepresent the origin of a submission.

To the extent permitted by law, when you voluntarily submit content for publication or promotional use, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and adapt that content in connection with our business and Services.

We reserve the right, but are not obligated, to monitor, edit, or remove user content that violates these Terms or applicable law.

11. PERSONAL INFORMATION

Our collection, use, disclosure, and handling of personal information is governed by our Privacy Policy and applicable privacy laws.

California residents may have additional privacy rights as described in our Privacy Policy.

12. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, specifications, pricing, promotions, shipping charges, transit times, inventory, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to update information when necessary.

If an error materially affects an order you have already submitted, we may contact you regarding the issue or cancel and refund the affected order as appropriate and permitted by law.

13. PROHIBITED USES

You may not use our website, Services, or content:

  • For any unlawful purpose;

  • To encourage or participate in unlawful activity;

  • To violate applicable federal, state, local, or international laws or regulations;

  • To infringe our intellectual property rights or those of another person;

  • To harass, threaten, abuse, defame, discriminate against, or harm another person;

  • To submit false, fraudulent, or misleading information;

  • To transmit viruses, malware, or other malicious code;

  • To unlawfully collect or track personal information;

  • To spam, phish, scrape, crawl, or otherwise misuse the website;

  • To interfere with the security or normal operation of the website or Service; or

  • To circumvent security, access-control, purchasing, or other technical restrictions.

We reserve the right to restrict or terminate access to our Services for violations of these Terms.

14. INTELLECTUAL PROPERTY

Unless otherwise indicated, the website and its content, including text, graphics, logos, product photographs, designs, icons, and other materials, are owned by or licensed to Tumo Store / TS Agro and are protected by applicable intellectual property laws.

Nothing in these Terms grants you ownership of our trademarks, trade names, logos, website content, or other intellectual property.

You may use our website for personal, lawful shopping and informational purposes. Commercial copying, reproduction, redistribution, or exploitation of our content without written authorization is prohibited except where otherwise permitted by law.

15. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, our website and Services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be uninterrupted, secure, timely, or error-free.

Product warranties, if any, will be identified in the applicable product description, packaging, or separate warranty documentation.

Nothing in these Terms excludes or limits warranties, consumer protections, or other rights that cannot lawfully be excluded or limited.

16. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Tumo Store, TS Agro, and our owners, directors, officers, employees, affiliates, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from your use of the website, Service, or products.

This may include, where legally permitted, loss of profits, revenue, savings, data, business opportunities, or other similar losses.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

Some jurisdictions do not permit certain exclusions or limitations of liability. In those jurisdictions, our liability will be limited only to the maximum extent permitted by law.

17. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Tumo Store, TS Agro, and our affiliates, owners, officers, directors, employees, contractors, service providers, suppliers, and agents from third-party claims, liabilities, damages, and reasonable expenses arising from your material breach of these Terms, violation of applicable law, or infringement of another party's rights.

18. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as necessary.

The remaining provisions will remain valid and enforceable.

19. TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

20. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and other policies expressly incorporated by reference, constitute the agreement between you and us concerning your use of the website and Services.

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

21. GOVERNING LAW

These Terms and any separate agreements through which we provide Services will be governed by and construed in accordance with the laws of the State of California and applicable federal laws of the United States, without regard to conflict-of-law principles, except to the extent otherwise required by applicable law.

Nothing in this section is intended to deprive consumers of protections or rights that cannot legally be waived.

22. CHANGES TO THESE TERMS

We may update these Terms from time to time by posting the revised version on this website.

The updated Terms will become effective as provided by applicable law. Your continued use of the website after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by law.

We encourage you to review this page periodically.

23. CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Tumo Store
Doing business as TS Agro
California, United States
Email: info@tumostore.com